To ensure optimum operability of your MailDefender system, BioDefense offers 3 different levels of service - Diamond, Platinum and Gold packages that are designed to fit your needs.
Diamond |
Platinum |
Gold |
| Proactive maintenance |
Proactive maintenance |
Proactive maintenance |
| Parts and Labor |
Parts and Labor |
Parts and Labor |
| Disposal of Filters |
Disposal of Filters |
Disposal of Filters |
| All consumables |
All consumables |
All consumables |
| Travel Expenses |
Travel Expenses |
Travel Expenses |
| Algorithmic/Technical Upgrades |
N/A |
N/A |
| 24 Hour Response |
36 Hour Response |
72 Hour Response |
|
